Once again we have been named the country’s number 1 leading energy supplier in the latest Citizens Advice complaints performance ratings. Achieving a record score of 13.5 complaints per 100,000 customers, we out-performed the market for customer complaints handling.
We are also so proud we came 2nd in the annual Which? Energy Satisfaction survey for 2017, praising our impressive customer service, bill accuracy and clarity of information……but we’re not satisfied with that, we’re aiming for number 1 in this survey too!
We’re committed to delivering fair, competitive prices and pride ourselves on our simple tariffs and fantastic customer service. We also have the added strength that we have strong financial backing which means we have the financial capacity to buy the energy that our customers will use today and in the months and years ahead.
So there is no need to worry about moving your energy to PFP Energy.
Although we’re a smaller supplier than the 'Big Six' energy companies, we have access to the energy markets in the same way that they do. We purchase our energy in the same way to make sure we protect our customers from rising prices. In fact, we’ve already bought our energy well ahead into 2017 and beyond.
Add into that our market leading customer service and you’re onto a winner!