Once again we have had great feedback in the latest Citizens Advice complaints performance ratings. We regularly ranked first or second during 2016 and 2017 for our customer complaint handling
We are also so proud to be ranked in the Top 3 two years in a row in the Which? Energy Satisfaction survey, praising our impressive customer service, bill accuracy and clarity of information……but we’re not satisfied with that, we’re aiming for number 1!
We’re committed to delivering fair, competitive prices and pride ourselves on our simple tariffs and fantastic customer service. We also have the added strength that we have strong financial backing which means we have the financial capacity to buy the energy that our customers will use today and in the months and years ahead.
So there is no need to worry about moving your energy to PFP Energy.
Although we’re a smaller supplier than the 'Big Six' energy companies, we have access to the energy markets in the same way that they do. We purchase our energy in the same way to make sure we protect our customers from rising prices. In fact, we’ve already bought our energy well ahead into 2018 and beyond.
Add into that our market leading customer service and you’re onto a winner!