Get in Touch

If you'd like to talk to us, see below for the contact details of our dedicated business teams.

Please note: the details below are for PFP Energy Business customers only

Domestic customers should click here to use our contact form

Business Sales and Quotes

For a competitive quote for your business you can:

Email us: businessquotes@pfpenergy.co.uk

You can also go to the ‘Get A Quote’ tab to fill out your information and we will get in touch with you as soon as possible.

Business Customer Service

If you have any queries or questions regarding your account you can:

Email us: business@pfpenergy.co.uk

If you have any issues or queries don’t hesitate to contact us on any of the above and we will be sure to respond within 5 days.

 

Business Complaints and Feedback

To give us some feedback or you have an issue and want to make a complaint you can:

Email us: businesscomplaints@pfpenergy.co.uk

Please see our Complaints Handling Statement

Payments and Remittance

If you need to make a payment you can:

Email us: business@pfpenergy.co.uk

Invoices are normally paid by direct debit; if you would like to set up a Direct Debit you can fill out our Direct Debit Mandate Form and email it to business@pfpenergy.co.uk.

If paying by BACS, you should send your remittance to remittance@pfpenergy.co.uk

Broker Support

If you are already in a partnership and have a query, you can contact us using the details below:

Email us: brokersupport@pfpenergy.co.uk

 

 

 

Business Meter Readings

To contact us with up-to-date meter reads you can:

Email us: businessmeterreads@pfpenergy.co.uk

We like to make sure you are up to date with meter reads to ensure that your account is accurate and you are billed for only what you use rather than receiving estimated bills.

Contact Us

Edward VII Quay
Navigation Way
Ashton-on-Ribble
Preston
PR2 2YF