We've put together these simple guides to help you manage your account.


If you have any questions about our prepayment tariff then please see our prepayment faqs.

Prefer to speak to us?

Call us on 01772 395 777 or email our team on hello@pfpenergy.co.uk.
We're here from 8am to 8pm Monday to Friday, and 9am to 1pm on Saturdays.

(If you want to write to us, our postal address is 2 Edward VII Quay, Navigation Way, Preston PR2 2YF)