Switch & save
Help & support
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We've put together these simple guides to help you manage your account.
Thinking of joining us?
Why should I join PFP Energy?
Can I talk to someone about joining?
What makes you different from other providers?
Help with your switch
How do I switch to PFP Energy?
How long will it take to complete the switch?
What's the cooling-off period?
How do I send my first meter readings?
How do I set up my online account?
What if I change my mind about joining PFP Energy?
Prefer to speak to us?
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or call us on
We're here from 9am to 7pm Monday to Friday, and 9am to 1pm on Saturdays.