There is a 14-day 'cooling-off period' after you sign up. During this time you can leave us without paying any charges.
It usually takes us 3 weeks to start supplying your home, so we won't need to send you a bill if you cancel.
You are free to leave us after the cooling-off period, but you may receive a bill for the energy you've used. Depending on your tariff there may also be an exit fee.