Thinking of joining us?

Thinking of joining us?

Our simple tariffs and cheap energy prices can save you up to £200 per year - so you'll be better off. We're also the country’s leading energy supplier in the latest Citizens Advice complaints performance ratingsWe achieved a record score of just 19 complaints per 100,000 customers.

We've got a great team of energy experts at the end of the phone. Just call 01772 395777 and we'll answer any questions you may have.

All the money we make goes back into supporting the community. We reinvest our profit in the places that matter. And at the same time, we make sure you always pay a fair price for your gas and electricity.

Yes we do. And you'll get an annual discount of £7.50 if you take both.

Find out more about our discounts - saving you up to £97.50 a year!

We supply energy throughout Scotland, England and Wales.

Unfortunately we can't supply prepayment meters at this time.

We like to keep things simple.

You could choose a fixed price tariff, where your prices can't change until an agreed date. This is great if you like to know exactly how much you're paying.

Or pick our variable tariff, so there's no commitment and no exit fee. You can switch free of charge whenever you like, but your price could go up or down depending on the market.

All of our rate information can be found on Our Plans. Bear in mind these are the prices for new customers, and are likely to change from time to time.

If you're an existing customer, you can find your rate information in your online account. 

We estimate your usage based on the information you give us when you join, like how much energy you used with your previous supplier. And we sometimes ask a few questions about your home to help us give an accurate estimate.

If you choose a fixed contract and pay by Direct Debit, we split the total estimated annual cost across 12 payments.

This means you'll build up a credit during the warmer months, when you're not using as much energy. This credit helps to pay for the extra energy you use during colder months. 

We'll review your Direct Debit payments twice a year to make sure you're paying the right amount.

We help you keep your bills down in several ways:

  • Up to £50 annual discount for paying by Direct Debit (£25 per fuel)
  • Up to £40 discount for going paperless and managing your bills online (£20 per fuel)
  • £7.50 discount for choosing a dual fuel plan (both gas and electricity with us).

Find out more about how we're helping you save money.

Unfortunately we can't supply pre-payment meters at the moment.

Yes. As a thank you we give you an annual discount of £7.50.

Find out more about our discounts - up to £97.50 a year in total!

It takes five minutes. All you need is your latest bill so that we can give you an accurate quote. Start switching here.

It can take up to 21 days for us to complete the switch. But it might take longer if there's an objection from your current supplier or we need further information from you.

It's the amount of time you've got to change your mind after registering with us. Our cooling-off period is 14 days, so you can cancel at any point during this time. 

The dates of your cooling-off period will be shown in your welcome letter.

As a responsible energy company, we are required to publish our Fuel Mix once we have been a company for 12 months. 

'Fuel Mix' refers to where we get our energy from, how much of it comes from renewable sources, etc.

We buy energy from existing suppliers and generators. As such we don't have full control over how sustainable our energy is. 

We aim to strike the best balance between low prices and reducing carbon emissions over time. 

Our first Fuel Mix Disclosure will be published on ...