Find our T&C's for Domestic customers here
Find our T&C's for Business customers here
Find our Principal Terms for Micro-Business customers here
Information about us
We are PFP Energy Limited, a company registered in England and Wales with number 8994981. Our registered office is Edward VII Quay, Navigation Way, Ashton-on-Ribble, Preston, PR2 2YF.
Accessing our site
You may have access to our site on a temporary basis but we may withdraw or amend the service we provide on our site without notice. We will not be liable if, for any reason, our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us and/or to new users.
Intellectual property rights
We are the owner or licensee of all intellectual property rights in our site and in the material published on it, including any trade marks, logos and brands of PFP Energy.
To help you make use of our site and to help you to draw the attention of others to material posted on our site you may print off one copy, and you may download extracts, of any page(s) from our site for personal reference.
If you do print or download materials from our site, you must not alter the paper or digital copies at all and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
If you use any material from our site, our status (and that of any identified contributors), as the authors of material on our site must always by acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Relying on the contents of our site
Our site provides information that we hope you will find useful but that information is not made available as a form of professional advice. If you need formal advice, you should approach a relevant professional. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials on our site by you or any other visitor to our site or by anyone who may be informed of any of its contents.
Changes to our site
We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site or close it indefinitely. Any of the material on our site may be out of date at any given time and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or equity; and
b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use of our site, any inability to use it, any websites linked to it and any materials posted on it including, without limitation, any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
Information about you and your visits to our site
Viruses, hacking and other offences
We allow you access to our site on the understanding that you will not try to harm our site or us through it.
There is no exhaustive list of the things that you must not do if those things could or will cause harm. However, among the things that you must not do are:
a) attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site
b) attack our site via a denial-of-service attack or a distributed denial-of-service attack
c) misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.
If you do any of those things or seek to harm our site or us through our site, you may be committing a criminal offence under the Computer Misuse Act 1990. We will report any perceived offence to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We cannot guarantee that other people will not attempt to cause harm to you through our site. Therefore, we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Cyber Essentials is a government-backed cybersecurity certification scheme that sets out a good baseline of cyber security suitable for all organisations in all sectors. The scheme addresses five key controls that, when implemented correctly, can prevent around 80% of cyber attacks.
You can find our Cyber Essentials certificate here.
Linking to our site
You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. In particular, we reserve the right to withdraw linking permission to any website containing material that is libellous, defamatory, false, obscene, indecent, lewd, pornographic, violent, abusive, threatening, harassing, discriminatory, in violation of the law, harmful to children, in violation of third party privacy right or that constitutes hate speech or a personal attack.
Links from our site
Where our site contains links to other sites or to materials offered by other people or organisations, the links are provided for your information only. We have no control over the contents of those sites or materials and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction and applicable law
If you have any concerns about material which appears on our site, please contact us at email@example.com.
Thank you for visiting our site.