Due to the Covid-19 (Coronavirus) situation across the UK, we are asking customers to self-serve where possible. All general meter reads and payments can be carried out via our 24/7 automated payments lines. Further to this, we have web chat and e-mail channels available if you require more assistance. If your query is urgent and you need to contact us by phone please bear with us, our call centre staff are experiencing a high number of calls and are working to prioritise vulnerable customers. You can find more information here.

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We always show our best tariff on your bills, just one of the ways that we treat customers fairly.

Oop's we cannot find a residential home with the postcode , please enter a valid postcode. If you are looking to get a quote for a commercial property, please contact us: businessquotes@pfpenergy.co.uk

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COVID-19 Coronavirus

Help us to keep our phone lines free for vulnerable customers and emergencies. You can help by self-serving where possible. All general payments and meter readings can be carried out via our online portal or 24/7 payment / meter read phone lines. Further to this, we have web chat and e-mail channels available if you require more assistance. If you do need to call us, you can help by ensuring all queries are directly related to your energy account.

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