Due to the Covid-19 (Coronavirus) situation across the UK, we are asking customers to self-serve where possible. All general meter reads and payments can be carried out via our 24/7 automated payments lines. Further to this, we have web chat and e-mail channels available if you require more assistance. If your query is urgent and you need to contact us by phone please bear with us, our call centre staff are experiencing a high number of calls and are working to prioritise vulnerable customers. You can find more information here.

About Us

We’re different to other energy providers.

With us, you’ll feel good about your household energy because we’re very straightforward to deal with.

We want you to feel in control of your energy. We’ve worked really hard to make sure it’s easy to understand your bills and manage your energy account.

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One way we keep your bills low is by keeping everything simple. With us you’ll get simple tariffs, simple bills and a simple online account to manage your energy.

Great Service, Great Savings Flash

With simple tariffs and bills, you’ll know exactly what you’re getting for your money. We keep our costs down – and where we save, you save.

For example, if you manage your account online, or pay by Direct Debit, you’ll get a nice discount.

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We calculate bills every month to help you stay up-to-date. We will ask you to provide monthly meter readings, which can be sent through your online account, to ensure that your bills stay accurate and you won’t be paying for energy you’ve not used. 

Want to start saving money on your gas & electricity bills?
Switch and get saving
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Join our team

We are always on the lookout for passionate and talented individuals to join our team! Take a look at all our vacancies and what it’s like to work for us.

See current jobs

The PFP story so far