Due to the Covid-19 (Coronavirus) situation across the UK, we are asking customers to self-serve where possible. All general business payments can be carried out via our 24/7 automated payments line. Further to this, we have web chat and e-mail channels available if you require more assistance. If your query is urgent and you need to contact us by phone please bear with us, our call centre staff are experiencing a high number of calls and are working to prioritise vulnerable customers. You can find more information here.

Smart Meters

Throughout 2020, all of our customers will be able to have their meter upgraded to a smart meter. We are actively working with various industry partners to improve on the energy efficiency in Great Britain and are excited to offer a Smart Metering solution to all our customers.

Got a question about Smart Meters?

If you are interested in getting a Smart Meter installed for your business, fill in the below form and we will register your interest for when they become available. Rest assured, we are working as hard as we can to be ready for you!
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