Due to the Covid-19 (Coronavirus) situation across the UK, we are asking customers to self-serve where possible. All general meter reads and payments can be carried out via our 24/7 automated payments lines. Further to this, we have web chat and e-mail channels available if you require more assistance. If your query is urgent and you need to contact us by phone please bear with us, our call centre staff are experiencing a high number of calls and are working to prioritise vulnerable customers. You can find more information here.

Energy Saving Tips

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Smart Meters Coming Soon

Smart meters are an exciting new opportunity for both the Energy consumer and the Energy Supplier.

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Energy Price Cap

The energy price cap was introduced by the government and Ofgem to prevent suppliers from overcharging customers who are on standard/variable tariffs.

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Direct Debit Adequacy

You may have had your Direct Debit amount changed recently and I bet you’re thinking “what is going on?”. Well, let’s tell you!

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Energy Saving Tips

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Home energy audit – save on your energy