Due to the Covid-19 (Coronavirus) situation across the UK, we are asking customers to self-serve where possible. All general meter reads and payments can be carried out via our 24/7 automated payments lines. Further to this, we have web chat and e-mail channels available if you require more assistance. If your query is urgent and you need to contact us by phone please bear with us, our call centre staff are experiencing a high number of calls and are working to prioritise vulnerable customers. You can find more information here.

Great Ways to Save

Save even more on your energy bills with these discounts

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Direct Debit discount
save up to £50

Direct Debit is the easiest way to pay your bills. Once you’re set up, payments come out of your account automatically, so you don’t need to lift a finger. Better still, we’ll give you up to £50 discount (£25 per fuel) for paying this way.

Pay by Direct Debit

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Dual fuel discount
save £7.50

If you choose us for both electricity and gas, we’ll give you a further £7.50 discount on your annual bill.

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Paperless discount
save up to £40

By going paperless and managing your account online, you’re helping the environment. So we’ll give you another £20 discount per fuel (up to £40) to say thank you. Instead of getting letters in the post, we’ll email or text you whenever we need to contact you. And with our easy-to-use online account management, you’ll have complete control of your energy.

Go paperless