Due to the Covid-19 (Coronavirus) situation across the UK, we are asking customers to self-serve where possible. All general meter reads and payments can be carried out via our 24/7 automated payments lines. Further to this, we have web chat and e-mail channels available if you require more assistance. If your query is urgent and you need to contact us by phone please bear with us, our call centre staff are experiencing a high number of calls and are working to prioritise vulnerable customers. You can find more information here.

Pay by Direct Debit

It’s easier and cheaper – what’s not to like?

At PFP Energy, we like to keep things simple. And there’s no simpler way to pay than by Direct Debit.

Direct Debit payments are taken from your account automatically, so you don’t need to do a thing.

Better still, we’ll give you up to £50 discount (£25 per fuel) on your annual bill (this comes off your standing charge).

How do I pay by Direct Debit?

As long as you have a bank account, you should be able to pay by Direct Debit.

When you sign up with PFP Energy, we’ll ask you to enter your bank account details. We’ll use these to set up your Direct Debit payments.

I’m already a customer – can I switch to Direct Debit?

Yes, of course – just get in touch and we’ll take care of it.

Did you know?

By managing your account online, you’ll get up to £40 off your annual bill.