Smart Meters

What do you need?

In-Home Display

Smart Journey

Prepayment

Background

FAQs

Smart meter Benefits

Automatic reads

Your Smart Meter will send reads to us automatically!

No more estimated bills

Up-to-date reads means an end to estimated billing!

Accurate usage figures

See how much you're using at any moment!

Reduce your consumption

Your Smart Meter can help you to see which devices are using the most energy, helping you to save money.

Installing your Smart Meter

Why are we installing Smart Meters?

We’re very excited about the launch of our Smart Meter programme and are taking the time to ensure everything is just right for our customers. These new meters and their accompanying In-Home Displays (IHDs) give you an even clearer, immediate understanding about your energy consumption that in turn helps you to understand which behaviours may be costing you the most. Alongside saving on your bills, reducing your usage will have a positive effect on your carbon footprint so you’ll do a bit to help the planet too.

Your installation – what to expect

We want to make sure you’re fully informed about what to expect when it’s time to have your Smart Meter installed. To make sure you’re happy with the process we’ve created a step by step guide about the process. You can find out what to expect by clicking below.

Your installation process

Further Information

Smart Prepayment

If you currently have a Prepayment meter don’t worry, we’re also working on launching our Smart Prepayment solution to ensure everyone has the option to join the Smart revolution. Your Smart Prepayment meter will be useful to see the exact cost of the energy you’re using in real-time. You’ll even be able to top up remotely, making it even easier to manage your energy.

Feedback on your install

We’re always looking for ways to improve our service so if you have some feedback on a recent install please get in touch.

Feedback Form

Register for a Smart Meter

Smart Meters are a great way to take control of your energy and truly understand your usage.

In-Home Display guides

Traditional IHD guide

Accessible IHD guide

I need a replacement IHD

All about Smart Meters...

What are Smart Meters?

Smart Meters are an intelligent way of helping you save money. Not only will they help you track your spending, they will also collect your readings automatically which saves you from having to enter them each month!

How do Smart Meters work?

Smart Meters don’t need an internet connection to communicate with the supplier. They work by using two wireless networks which we call the Home Area Network (HAN) and Wide Area Network (WAN), similar to the ones used by mobile phones. Both of these networks are secure methods of communication between the meters devices and the supporting supplier.

How can I get a Smart Meter with PFP Energy?

Have more questions?

Energy Efficiency and your Smart Meter

Your Smart meter will help you to start seeing how much energy you’re using, making it easier to monitor your usage and therefore save.

As part of your Smart meter installation, the engineer will provide tailored energy efficiency advice for you. This will include discussing where improvements may be possible, such as cavity wall installation, loft installation, lighting and central heating.

It’s never too early to start saving on your energy bills, so you can find some helpful tips about energy efficiency here. For free independent energy saving advice, please visit the Energy Saving Trust

PFP Energy follow the Smart Metering Installation Code of Practice (SMICoP). If you would like to know more about the SMICoP you can read it by clicking here.

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What do you need?

Smart meter Benefits

Automatic reads

No more estimated bills

Accurate usage figures

Reduce your consumption

Installing your Smart Meter

Further Information

Smart Prepayment

Feedback on your install

Register for a Smart Meter

In-Home Display guides

All about Smart Meters...

What are Smart Meters?

How do Smart Meters work?

How can I get a Smart Meter with PFP Energy?

Energy Price Cap

Direct Debit Adequacy